Job Description
Join our dynamic team at Florida DMV Services and become the face of our operations in St. Petersburg! We're urgently seeking passionate Customer Service Representatives to deliver exceptional support to residents navigating DMV services. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a tangible difference in our community.
Responsibilities
- Provide in-person and phone assistance for DMV transactions (license renewals, registrations, title transfers)
- Process documentation with precision while maintaining strict confidentiality standards
- Resolve customer inquiries using clear communication and problem-solving skills
- Utilize specialized DMV software for data entry and transaction management
- Uphold compliance with Florida DMV regulations and security protocols
- Collaborate with team members to optimize service delivery and customer satisfaction
Qualifications
- Minimum 1 year customer service experience in a high-volume environment
- Proficiency with Microsoft Office Suite and ability to learn proprietary DMV systems
- Exceptional verbal communication and conflict resolution abilities
- Valid Florida driver's license with clean driving record
- Ability to multitask in fast-paced settings while maintaining accuracy
- High school diploma or equivalent; college degree preferred
- Bi-lingual (English/Spanish) candidates strongly encouraged to apply