Job Description
We are actively recruiting dedicated professionals for State Government Full-Time positions in Jacksonville, FL. This is a unique opportunity to join a stable workforce with a comprehensive Pension Plan and excellent benefits package. If you are seeking a career with purpose and long-term security, we encourage you to apply today.
As a state employee, you will serve the community, ensuring the delivery of essential public services. We are looking for individuals who are detail-oriented, ethical, and passionate about public service.
Responsibilities
- Manage and process complex caseloads in compliance with state and federal regulations.
- Conduct thorough investigations and assessments to ensure program eligibility and integrity.
- Provide exceptional customer service and clear communication to constituents, staff, and external partners.
- Prepare and maintain accurate records, reports, and documentation in accordance with agency standards.
- Collaborate with interagency teams and community organizations to support program objectives.
- Attend required training sessions to stay updated on changing policies and procedures.
Qualifications
- Bachelor’s degree in Public Administration, Social Work, or a related field is preferred.
- Minimum of 2 years of experience in a customer service or administrative role within the public sector.
- Strong computer proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills with the ability to translate complex information.
- Ability to pass a comprehensive background check and drug screening.
- Valid driver’s license and reliable transportation may be required.