Job Description
Join the U.S. Department of Veterans Affairs in Tucson as an immediate-hire Medical Support Assistant. This critical role provides essential administrative support to our healthcare team, ensuring seamless patient care operations. You'll be part of a mission-driven organization dedicated to serving America's heroes. Enjoy competitive federal benefits, including health insurance, retirement plans, and paid leave. No prior federal experience required - we provide comprehensive training.
Responsibilities
- Coordinate patient appointments and maintain electronic health records (EHR) systems
- Process medical documentation and ensure compliance with VA regulations
- Assist veterans with healthcare inquiries and appointment scheduling
- Manage medical supplies inventory and equipment maintenance requests
- Collaborate with clinical staff to optimize patient flow and service delivery
- Perform data entry and generate routine administrative reports
- Uphold strict confidentiality standards for veteran health information
Qualifications
- High school diploma or equivalent (GED)
- Proficiency in Microsoft Office Suite and EHR systems
- Strong organizational and multitasking abilities
- Excellent communication skills with diverse populations
- Ability to pass federal background check and drug screening
- Basic medical terminology knowledge preferred
- U.S. citizenship required
- Ability to work rotating shifts including weekends