Job Description
Join our mission to serve America's heroes! The Tampa VA Healthcare System has an urgent opening for a dedicated Medical Support Specialist. This critical role directly impacts veteran care coordination, ensuring seamless access to healthcare services. Work in a dynamic, mission-driven environment with competitive benefits and career advancement opportunities. Immediate hiring action required!
Responsibilities
- Coordinate patient appointments and healthcare services across multiple VA facilities
- Maintain accurate electronic health records (EHR) systems and documentation
- Serve as primary liaison between veterans, medical staff, and administrative teams
- Process eligibility verifications and healthcare benefit enrollments
- Implement patient-centered care protocols for complex veteran cases
- Analyze healthcare data to improve service delivery outcomes
- Comply with HIPAA, VA regulations, and federal privacy standards
Qualifications
- Associate's degree in healthcare administration or related field (Bachelor's preferred)
- Minimum 2 years medical office experience with EHR systems
- VA or federal healthcare facility experience highly desirable
- Proficiency in Microsoft Office Suite and VA-specific software
- Ability to obtain and maintain VA background clearance
- Strong interpersonal skills with diverse veteran populations
- Knowledge of veteran healthcare benefits and TRICARE systems