Job Description
Join the Department of Veterans Affairs in Oklahoma City for an immediate hire opportunity as a Veterans Affairs Representative. This critical role provides direct support to our nation's heroes, ensuring seamless access to healthcare benefits and services. Work in a mission-driven environment where your contributions directly impact veterans' lives. Enjoy competitive federal benefits and a collaborative workplace culture.
Responsibilities
- Process and verify veterans' benefit applications with 99% accuracy
- Conduct eligibility assessments for VA healthcare programs
- Coordinate with medical facilities to ensure timely care access
- Maintain confidential case files in compliance with federal regulations
- Provide frontline support via phone, email, and in-person consultations
- Collaborate with interdisciplinary teams to resolve complex cases
Qualifications
- U.S. citizenship and security clearance eligibility
- Associate degree or 2 years relevant experience
- Proficiency in VA benefits systems (VBMS, VBA)
- Exceptional communication and conflict resolution skills
- Experience with federal compliance protocols
- Ability to handle sensitive information with discretion