Job Description
Join the Department of Veterans Affairs in New Orleans and make a meaningful impact on our nation's heroes. We're seeking a dedicated Veterans Service Representative to assist veterans with their benefits claims, ensuring they receive the care and support they've earned. Enjoy competitive pay, comprehensive benefits, and the opportunity to work in a mission-driven environment.
Responsibilities
- Process and adjudicate veterans' compensation and pension claims
- Provide expert guidance on VA benefits and eligibility requirements
- Conduct thorough interviews to gather claim documentation
- Collaborate with medical professionals to verify service-connected disabilities
- Maintain accurate case records in VA systems
- Resolve complex benefit appeals and inquiries
- Represent VA at community outreach events
Qualifications
- U.S. citizenship required
- Bachelor's degree or equivalent experience
- Experience with federal regulations (VA/CFR)
- Proficiency in case management software
- Strong communication and analytical skills
- Ability to handle sensitive veteran information
- Knowledge of military service structures