Job Description
Join the prestigious Department of Veterans Affairs in North Carolina and make a tangible difference in our nation's heroes' lives. We offer exceptional benefits including federal health insurance, retirement plans, paid leave, and professional development opportunities. Our Raleigh office is seeking passionate individuals to deliver world-class support to veterans and their families. Enjoy competitive salaries, job stability, and the pride of serving those who served our country. Apply now to start your rewarding federal career!
Responsibilities
- Process and adjudicate veterans' benefit claims with accuracy and empathy
- Provide comprehensive counseling on VA programs, healthcare, and compensation
- Collaborate with medical and legal teams to resolve complex cases
- Maintain detailed case documentation in federal systems
- Conduct outreach to underserved veteran communities
- Stay current on VA regulations and policy changes
Qualifications
- Bachelor's degree in healthcare, social work, or related field
- Minimum 2 years experience in veteran services or case management
- Strong analytical skills for interpreting complex regulations
- Exceptional communication and interpersonal abilities
- Proficiency with VA systems (VBMS, VBA) and MS Office
- Ability to handle confidential information with discretion
- U.S. citizenship and passing federal background check