Job Description
Join the Department of Veterans Affairs and build a stable, impactful career serving America's heroes. This full-time federal position offers exceptional job security, comprehensive benefits, and a mission-driven environment. As a Veterans Service Representative in Tampa, you'll directly support veterans with their benefits claims, ensuring they receive the care and compensation they've earned. Enjoy competitive pay, federal retirement plans, and opportunities for advancement while making a tangible difference in veterans' lives.
Responsibilities
- Process and adjudicate veterans' compensation and pension claims
- Conduct thorough case reviews and interviews with claimants
- Provide expert guidance on VA benefits programs and eligibility
- Collaborate with medical professionals and legal teams
- Maintain accurate case documentation and compliance records
- Represent VA at community outreach events
- Utilize automated systems for claims processing and tracking
Qualifications
- US Citizenship required
- Minimum 1 year specialized experience in claims processing
- Knowledge of veterans' benefits programs and regulations
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Proficiency in Microsoft Office and claims management systems
- Pass background investigation and drug screening