Job Description
Join our elite team at the U.S. Department of Veterans Affairs in Fort Worth, TX, and make an immediate impact on our nation's heroes. We are seeking motivated Veterans Service Representatives to deliver exceptional care and support to veterans and their families. This is a rare immediate-hire opportunity in a mission-driven environment with competitive benefits and career growth potential. Apply today to start serving those who served us.
Responsibilities
- Process and adjudicate veterans' benefit claims with precision and compassion
- Conduct thorough interviews and gather supporting documentation
- Provide clear guidance on VA programs and eligibility requirements
- Maintain accurate case records in VA systems
- Collaborate with medical professionals for disability evaluations
- Resolve complex benefit appeals and inquiries
- Adhere to strict federal regulations and privacy standards
Qualifications
- U.S. citizenship required
- Honorable military discharge (DD-214)
- Minimum 2 years benefits administration experience
- Proficient in Microsoft Office and case management systems
- Strong analytical and communication skills
- Ability to handle confidential information with discretion
- VA experience or veteran status preferred
- Valid Texas driver's license