Job Description
Join the Department of Veterans Affairs in Seattle and make an immediate impact on our nation's heroes! We're seeking a dedicated Veterans Service Representative to process claims and deliver critical benefits to veterans in a fast-paced, high-urgency environment. This temporary position offers competitive pay, comprehensive benefits, and the opportunity to serve those who served our country.
Why Apply?
- Start within 7 days of selection
- GS-9 equivalent pay scale
- Full federal benefits package
- Hybrid work arrangement
Responsibilities
- Process VA disability compensation claims with 100% accuracy
- Conduct virtual interviews with veterans and their families
- Review medical documentation and service records
- Explain complex benefit programs to claimants
- Collaborate with healthcare providers and legal teams
- Maintain strict compliance with federal regulations
- Meet daily productivity benchmarks
Qualifications
- Bachelor's degree in Business, Public Administration, or related field
- Minimum 2 years customer service experience
- Proficiency in VA claims processing systems (VBMS, VBA)
- Ability to handle confidential information with discretion
- Strong analytical and problem-solving skills
- U.S. citizenship required
- Ability to pass federal background check