Job Description
Join Boston's dynamic public service team as a Weekend Operations Specialist! This critical role ensures seamless municipal services during weekend hours when residents need support most. You'll be the face of city government, delivering essential services while maintaining Boston's high standards of efficiency and community trust. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your city during vital off-hours.
Why Join Us?
- Competitive hourly rate with premium weekend differential
- Health, dental, and vision insurance
- Paid time off and retirement plans
- Tuition assistance programs
- Professional development opportunities
Responsibilities
- Provide frontline citizen services at weekend service counters
- Process permits, licenses, and municipal applications
- Coordinate emergency response protocols during off-hours
- Manage document scanning and record-keeping systems
- Assist with weekend public events and safety operations
- Collaborate with on-call departments for urgent matters
- Maintain accurate service logs and incident reports
Qualifications
- US citizenship or permanent resident status
- High school diploma/GED with 2+ years customer service experience
- Proficiency in Microsoft Office Suite
- Ability to work Saturdays and Sundays (flexible scheduling)
- Valid Massachusetts driver's license
- Pass background check and drug screening
- Experience with government systems preferred
- Bilingual (English/Spanish) certification a plus