Job Description
Join Detroit's public service team as a Weekend Operations Specialist! This vital role ensures seamless municipal operations during weekends when regular staff are unavailable. You'll be the frontline representative for citizens, maintaining critical services while enjoying work-life balance with weekday availability. The City of Detroit offers competitive pay, comprehensive benefits, and the pride of serving your community.
Why Work Weekends? Avoid weekday commutes, earn premium weekend differential pay, and contribute to Detroit's 24/7 public service mission. Perfect for students, caregivers, or professionals seeking flexible schedules.
Responsibilities
- Respond to citizen inquiries and resolve service requests via phone, email, and in-person during weekend hours
- Monitor and maintain critical municipal systems (water, sanitation, emergency alerts)
- Coordinate weekend maintenance schedules with contractors and city departments
- Document operational incidents and prepare weekend shift handover reports
- Conduct routine facility inspections and safety compliance checks
- Assist with emergency response coordination during weekend incidents
- Process weekend permits and administrative requests per city protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or public sector experience
- Valid Michigan driver's license with clean record
- Ability to work flexible weekends (Sat/Sun) with occasional holidays
- Proficiency in Microsoft Office Suite and city databases
- Multilingual skills (Spanish, Arabic, or Vietnamese) highly desirable
- Pass background check and drug screening per city policy
- Basic knowledge of municipal operations and emergency protocols