Job Description
Join the City of Charlotte's dynamic public service team as a Weekend Government Operations Specialist. This critical role ensures seamless delivery of municipal services during weekends when residents and businesses rely most on essential government support. You'll be at the forefront of community engagement, handling citizen inquiries, processing permits, and coordinating emergency response protocols. Enjoy competitive benefits, flexible scheduling, and the opportunity to make a tangible impact in one of America's fastest-growing cities.
Responsibilities
- Manage citizen service inquiries via phone, email, and in-person during weekend hours
- Process permits, licenses, and administrative documents with precision
- Coordinate cross-departmental responses to weekend emergencies
- Update and maintain government databases in real-time
- Conduct weekend facility inspections for compliance and safety
- Support public outreach initiatives at community events
- Generate weekend activity reports for departmental leadership
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- 2+ years in government or public sector administration
- Proficiency with Microsoft Office Suite and municipal software
- Valid North Carolina driver's license
- Ability to work flexible weekend shifts (Sat/Sun)
- Excellent communication and conflict resolution skills
- Knowledge of local government regulations and procedures
- Ability to obtain security clearance within 30 days