Job Description
Join the City of Raleigh's dynamic public service team as a Weekend Government Operations Specialist. This remote-eligible role offers the unique opportunity to serve the community while enjoying a flexible weekend schedule. You'll be instrumental in ensuring seamless municipal operations, supporting critical public services, and maintaining citizen satisfaction during non-standard hours.
As a key member of our operations division, you'll collaborate with cross-functional teams to implement government initiatives, analyze operational data, and resolve citizen inquiries. The position requires exceptional organizational skills and a commitment to public excellence, with full training provided on city-specific systems and protocols.
Responsibilities
- Monitor and respond to citizen inquiries via digital platforms during weekend hours
- Coordinate emergency response protocols and inter-departmental communications
- Analyze operational data to identify efficiency improvements in weekend service delivery
- Support implementation of city-wide public service initiatives
- Document and report operational metrics using government reporting systems
- Collaborate with weekday teams to ensure seamless service continuity
- Participate in weekend drills and emergency preparedness exercises
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years government or public sector experience
- Proven ability to work independently in remote environments
- Strong analytical skills with data interpretation capabilities
- Excellent written and verbal communication skills
- Flexibility to work Saturdays and Sundays with rotating shifts
- Proficiency in Microsoft Office Suite and government databases
- Valid North Carolina driver's license required