Job Description
Join the City of Oakland's Public Library team as a Weekend Library Assistant and serve your community! This vital role supports Oakland's diverse residents by providing exceptional service during weekend hours. You'll be the friendly face welcoming patrons, assisting with resource navigation, and ensuring our libraries remain accessible hubs of learning and connection. Perfect for those seeking meaningful weekend work with competitive benefits and a stable government position.
Responsibilities
- Deliver exceptional customer service at public service desks, including circulation, reference assistance, and technology support
- Manage library operations including checking in/out materials, processing fines, and maintaining patron records
- Assist patrons with digital resources, online databases, and computer applications
- Support weekend library programs, events, and community outreach initiatives
- Organize and maintain library collections, ensuring materials are properly shelved and accessible
- Contribute to a welcoming, inclusive environment for all community members
- Collaborate with library staff to resolve patron inquiries and operational challenges
Qualifications
- High school diploma or equivalent required; college coursework or library certification preferred
- Minimum 1 year customer service experience in a public-facing role
- Availability to work Saturdays and Sundays (exact schedule TBD)
- Proficiency with computer systems, including MS Office Suite and library databases
- Strong communication skills and ability to assist diverse populations
- Ability to stand for extended periods and perform light physical tasks
- Must pass background check and fingerprinting
- Valid California driver's license (if required for branch transfers)