Job Description
Join the City of Albuquerque's dynamic team as a Weekend Public Service Representative! This essential role serves our community by providing critical support during weekend hours when most government offices are closed. Enjoy competitive benefits, a stable work environment, and the satisfaction of directly serving residents across Bernalillo County. We value work-life balance and offer consistent weekend schedules with no nights or holidays required.
Why Work for Us?
- Comprehensive benefits package including health insurance and retirement plans
- Professional development opportunities within municipal government
- Commitment to public service excellence
- Modern downtown Albuquerque workplace with free parking
Responsibilities
- Process citizen inquiries and service requests during weekend operating hours
- Manage permit applications and document submissions for weekend processing
- Coordinate emergency response communications with on-call officials
- Maintain accurate records of weekend service activities and transactions
- Collaborate with weekday staff to ensure seamless service continuity
- Support public events requiring weekend staffing (festivals, elections)
- Implement emergency protocols during weekend operational periods
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Minimum 2 years customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Valid New Mexico driver's license
- Ability to work independently with minimal supervision
- Strong conflict resolution and crisis management skills
- Knowledge of Albuquerque municipal services and procedures
- Ability to pass background check and drug screening