Job Description
Join Maryland's premier public service team as a Weekend Shift Government Specialist! This critical role supports vital state operations during weekend hours, ensuring seamless citizen services and administrative continuity. Enjoy competitive benefits, flexible scheduling, and the opportunity to serve your community while maintaining work-life balance. Apply now to become part of Maryland's dedicated public workforce!
Responsibilities
- Manage weekend citizen service inquiries across multiple communication channels (phone, email, in-person)
- Process critical government documentation and permits with strict compliance protocols
- Coordinate emergency response protocols during weekend operational hours
- Prepare weekly reports on weekend service metrics and operational efficiency
- Maintain secure handling of sensitive citizen data and confidential records
- Collaborate with weekday teams for seamless service continuity
- Support special weekend events and public outreach initiatives
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Minimum 2 years government or public sector experience
- Proficiency in Microsoft Office Suite and citizen service databases
- Valid Maryland driver's license (if field duties required)
- Ability to work independently with minimal supervision
- Strong conflict resolution and customer service skills
- Flexibility to work rotating weekends and holidays
- U.S. citizenship and ability to pass federal background check