Job Description
Join Louisville Metro Government's weekend team and make a direct impact on our community! We're seeking dedicated professionals to serve residents during weekend hours when traditional services may be limited. This vital role ensures continuity of essential municipal operations while delivering exceptional citizen assistance. Enjoy competitive pay, comprehensive benefits, and the satisfaction of public service—all on a flexible weekend schedule.
Responsibilities
- Provide in-person and telephonic citizen support for municipal services and inquiries
- Process permits, licenses, and administrative documents with precision
- Coordinate weekend emergency response protocols with city agencies
- Conduct facility inspections and report maintenance needs
- Update and maintain digital service records in government databases
- Assist with public outreach events and community engagement initiatives
- Collaborate with weekday teams for seamless service continuity
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Valid Kentucky driver's license with clean driving record
- Ability to work independently and exercise sound judgment
- Strong conflict resolution and interpersonal communication skills
- Flexibility to work alternating weekend shifts (Saturday/Sunday)
- U.S. citizenship and ability to pass background clearance