Job Description
Join Miami-Dade County's dedicated team serving our vibrant community! We're seeking a Weekend Shift Public Service Specialist to deliver exceptional citizen services during peak weekend hours. This role is critical to maintaining government accessibility for residents and visitors alike. Enjoy competitive benefits, flexible scheduling, and the opportunity to make a direct impact on South Florida's public service landscape.
Responsibilities
- Provide in-person assistance to residents at weekend service counters for permits, licenses, and inquiries
- Process government transactions with accuracy and efficiency using specialized software systems
- Coordinate weekend emergency response protocols for public facilities
- Document citizen interactions and service requests in compliance with county regulations
- Collaborate with weekday teams to ensure seamless service continuity
- Conduct weekend facility inspections and safety compliance checks
- Participate in community outreach initiatives during weekend events
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Valid Florida driver's license with clean driving record
- Ability to work Saturdays and Sundays with rotating weekdays off
- Spanish/English bilingual proficiency required
- Ability to lift 25 lbs and stand for extended periods
- Pass background check and fingerprinting requirements