Job Description
Join HM Revenue & Customs (HMRC) as an Administrative Assistant and kickstart your career in public service! We're seeking motivated individuals with no prior experience to support our mission of building a fair society. This entry-level role offers comprehensive training, competitive benefits, and clear progression pathways within the UK Civil Service. Work in a collaborative environment where your contributions directly impact citizens' lives while gaining invaluable transferable skills.
Responsibilities
- Process and manage citizen correspondence using digital systems
- Provide accurate information to public inquiries via phone and email
- Assist with document preparation and data entry tasks
- Support team operations through scheduling and coordination
- Maintain strict confidentiality and compliance with data protection standards
- Collaborate with cross-functional teams on departmental projects
Qualifications
- GCSEs (or equivalent) in English and Maths
- Strong communication and interpersonal skills
- Basic proficiency in Microsoft Office applications
- Ability to handle sensitive information with discretion
- Positive attitude and willingness to learn new systems
- Right to work in the United Kingdom
- Commitment to public service values