Job Description
Launch your public service career with the City of Boston! We're seeking motivated Administrative Assistants to join our dynamic team—no prior experience required. Enjoy comprehensive training, competitive benefits, and the opportunity to serve Boston's diverse communities. This role offers stability, growth opportunities, and the pride of working for municipal government.
As an entry-level team member, you'll receive hands-on mentorship from seasoned professionals while contributing to essential city operations. We value initiative, reliability, and a passion for public service over technical expertise. Join us to build your career while making a tangible impact in your city.
Responsibilities
- Provide administrative support including document preparation, filing, and data management
- Assist with citizen inquiries via phone, email, and in-person interactions
- Coordinate meetings, appointments, and office logistics
- Maintain accurate records using digital and filing systems
- Support departmental projects with research and basic analysis
- Process routine permits, forms, and departmental paperwork
- Collaborate with cross-functional teams on city initiatives
- Adhere to all city protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication skills
- Proficient in basic computer applications (Microsoft Office Suite)
- Ability to learn new systems and processes quickly
- Detail-oriented with excellent organizational abilities
- Commitment to public service and city values
- Valid Massachusetts driver's license (may be required for some duties)
- Ability to pass standard background checks