Job Description
Launch your public service career with the City of Oakland! We're seeking motivated Administrative Assistant Trainees to support our Human Services Department. This entry-level role offers comprehensive training in municipal operations while delivering essential administrative support to improve community services. Join a team committed to equity, innovation, and transforming Oakland residents' lives.
As an integral member of our dynamic team, you'll gain exposure to government processes while developing professional skills in communication, record management, and client services. This position includes a structured onboarding program and mentorship opportunities to accelerate your growth in public administration.
Responsibilities
- Provide comprehensive administrative support including data entry, document processing, and record maintenance
- Assist with scheduling, meeting coordination, and communication with community stakeholdersSupport departmental operations through file management, photocopying, and supply inventory
- Respond to public inquiries via phone, email, and in-person with professionalism and cultural sensitivity
- Collaborate with cross-functional teams on community outreach projects and program implementation
- Contribute to process improvement initiatives to enhance service delivery efficiency
Qualifications
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced government environment
- Commitment to public service and community values
- Basic knowledge of record management systems
- Valid California driver's license (may be required for field visits)