Job Description
Join the U.S. Department of Veterans Affairs and launch your federal career with no prior experience required! We're seeking motivated Administrative Clerks to support vital veteran services in Chicago. Enjoy competitive benefits, job stability, and opportunities for professional growth. Perfect for recent graduates or career changers, this role offers comprehensive training and a supportive environment dedicated to serving our nation's heroes.
Responsibilities
- Process and maintain confidential veteran records using digital systems
- Provide exceptional customer service via phone, email, and in-person inquiries
- Assist with scheduling appointments and managing office calendars
- Prepare correspondence, reports, and routine correspondence in compliance with federal guidelines
- Organize and maintain physical/digital filing systems
- Collaborate with cross-functional teams to support veteran outreach programs
Qualifications
- High school diploma or equivalent (required)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check and drug screening
- U.S. citizenship (required)
- Basic knowledge of veteran services (preferred but not required)