Job Description
Join our mission to serve America's heroes as a part-time Administrative Specialist in Raleigh, NC. This federal position offers flexible hours while supporting critical veteran services. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a tangible impact in your community.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Coordinate scheduling and communications for veteran outreach programs
- Maintain confidential case files in compliance with federal regulations
- Assist veterans with benefit inquiries via phone, email, and in-person
- Generate statistical reports for performance analysis
- Collaborate with interdisciplinary teams to improve service delivery
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to handle sensitive information with discretion
- Strong written and verbal communication skills
- U.S. citizenship and ability to pass federal background check