Job Description
Join the mission to serve America's heroes! The U.S. Department of Veterans Affairs seeks a dedicated Part-Time Federal Administrative Specialist in San Francisco. This role offers flexible hours while supporting critical veteran services with competitive federal benefits including health insurance, retirement plans, and paid leave. Ideal for students, career changers, or professionals seeking meaningful part-time work in public service.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Manage correspondence and communications with veterans and stakeholders
- Maintain accurate electronic and physical records in compliance with federal regulations
- Coordinate scheduling for veteran appointments and outreach events
- Provide frontline support via phone, email, and in-person inquiries
- Assist with data entry and reporting for performance metrics
- Collaborate with cross-functional teams on veteran service initiatives
Qualifications
- U.S. citizenship (federal employment requirement)
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year administrative experience in customer service or records management
- Proficiency in Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Basic knowledge of veteran benefits systems (training provided)
- Flexibility to work 20-25 hours/week with occasional weekends