Job Description
Join the federal workforce as an Administrative Support Specialist with no prior experience required! The U.S. Department of Veterans Affairs is seeking motivated individuals to provide critical clerical support at our Chicago facility. This entry-level position offers comprehensive benefits, competitive pay, and a clear path for career advancement within federal service. No degree necessary – we provide on-the-job training for all qualified candidates. Help serve our nation's heroes while building a stable, rewarding career with full federal employee benefits including health insurance, retirement plans, and paid time off.
Responsibilities
- Process and maintain confidential veteran records using federal databases
- Answer and route incoming phone calls and correspondence
- Assist with scheduling appointments and coordinating meetings
- Prepare routine reports, forms, and documentation
- File and organize physical/digital records according to federal protocols
- Provide frontline customer service to veterans and their families
- Support office equipment maintenance and supply inventory
Qualifications
- High school diploma or equivalent (GED accepted)
- U.S. citizenship (required for federal positions)
- Basic computer proficiency with Microsoft Office Suite
- Ability to pass federal background check
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to work in a secure federal facility environment
- Willingness to complete on-the-job training programs