Job Description
Launch your federal career with no prior experience! The Social Security Administration is seeking motivated individuals to join our Cleveland team as Administrative Support Specialists. This entry-level role provides comprehensive training and a pathway to long-term government employment. Enjoy competitive benefits, job security, and the opportunity to serve the community while growing professionally.
We value transferable skills like communication and organization over formal experience. If you're a recent graduate or career changer looking to make an impact, this is your gateway to public service.
Responsibilities
- Process and maintain confidential client records and documents
- Assist beneficiaries with inquiries regarding Social Security programs
- Perform data entry and maintain accurate digital filing systems
- Support office operations through scheduling, correspondence, and documentation
- Collaborate with cross-functional teams to ensure service delivery
- Participate in continuous training programs to enhance job knowledge
Qualifications
- High school diploma or equivalent (required)
- US citizenship (required)
- Basic computer literacy (Microsoft Office suite)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Willingness to complete federal background checks
- Passion for public service and helping others