Job Description
Launch your career in public service with our comprehensive paid training program for City Clerks! The City of Charlotte is seeking motivated individuals to join our administrative team and become vital community connectors. No prior experience required – we provide hands-on training in municipal operations, records management, and public engagement. Enjoy competitive benefits, professional development opportunities, and the chance to make a tangible impact on our vibrant city.
As a City Clerk, you'll be the cornerstone of efficient government operations, ensuring seamless communication between residents and city departments. Our 12-week paid training curriculum covers document processing, meeting coordination, compliance protocols, and customer service excellence. Upon completion, you'll transition to a permanent full-time role with career advancement pathways.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional customer service to residents via phone, email, and in-person interactions
- Support city council meetings through agenda preparation, minute-taking, and follow-up
- Coordinate public records requests while ensuring compliance with open records laws
- Assist with departmental administrative tasks including scheduling and correspondence
- Collaborate with cross-functional teams on community initiatives and outreach programs
- Implement document management systems for efficient record retrieval and storage
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong attention to detail with proven organizational skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask in a fast-paced government environment
- Commitment to public service and community engagement
- Basic knowledge of local government operations (training provided)
- Valid North Carolina driver's license (if applicable to role duties)