Job Description
Join the City of Santa Ana's dynamic team as a Government Clerk! We provide all necessary equipment including ergonomic workstations, dual monitors, and cutting-edge office technology to support your success. This full-time position offers competitive benefits, career advancement opportunities, and the chance to serve our vibrant community. Enjoy a collaborative work environment with professional development support and comprehensive training programs.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional customer service to residents and stakeholders via phone, email, and in-person
- Coordinate departmental communications and schedule meetings for government officials
- Utilize specialized city software for data entry, reporting, and record management
- Prepare meeting agendas, minutes, and official correspondence following municipal protocols
- Assist with public records requests ensuring compliance with transparency laws
- Support administrative functions across multiple city departments
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years of administrative or clerical experience
- Proficiency in Microsoft Office Suite and government record-keeping systems
- Strong attention to detail with ability to manage confidential information
- Excellent written and verbal communication skills
- Ability to multitask in a fast-paced government environment
- Knowledge of municipal procedures and public sector operations
- Valid California driver's license (may be required for errands)