Job Description
Are you seeking a rewarding career that offers the flexibility to balance your professional and personal life while serving your community? The City of Pittsburgh is currently looking for detail-oriented individuals to join our team as City Government Clerks. This is an excellent opportunity to contribute to the smooth operation of municipal services while enjoying a work schedule tailored to your needs.
In this pivotal role, you will serve as the first point of contact for residents and businesses, ensuring accurate data management and providing top-tier customer service. We pride ourselves on a collaborative environment where your contributions directly impact the city's efficiency.
Responsibilities
- Receive and direct incoming calls and visitors with a professional, courteous, and helpful demeanor.
- Manage and maintain accurate, up-to-date records of city transactions, applications, and permits.
- Assist the public with inquiries regarding city services, policies, and procedures.
- Process incoming documents, ensuring proper formatting, high-speed data entry, and organized filing.
- Prepare and distribute correspondence, reports, and meeting materials.
- Support the administrative needs of various city departments as assigned.
- Utilize various computer systems to update and retrieve information efficiently.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in a clerical, administrative, or customer service role is highly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong verbal and written communication skills with the ability to interact effectively with diverse populations.
- Exceptional attention to detail and the ability to maintain strict confidentiality of sensitive information.
- Ability to work flexible hours as required by departmental needs.