Job Description
Are you looking for a stable career with a purpose? Join the City of Jacksonville and serve your community with distinction.
We are currently seeking a detail-oriented and professional City Government Clerk to join our administration team. In this role, you will be the first point of contact for citizens, ensuring seamless operations and providing top-tier customer service. If you have excellent organizational skills and a passion for public service, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Stable government employment with a focus on work-life balance.
- Opportunity to make a tangible impact in the Jacksonville community.
- Paid time off and retirement plans.
Key Duties:
Responsibilities
- Greet and assist visitors, citizens, and employees in a professional and courteous manner.
- Manage incoming inquiries via phone, email, and in-person, directing them to the appropriate departments.
- Prepare, compile, and maintain accurate records, files, and reports for city departments.
- Perform data entry and maintain databases with high attention to detail and confidentiality.
- Assist with the preparation of agendas, meeting minutes, and official correspondence.
- Process incoming mail, distribute documents, and handle routine office supplies management.
- Support the administrative team with special projects and ad-hoc clerical tasks as needed.
Requirements & Qualifications:
Qualifications
- High School Diploma or GED required; Associate’s degree in Business Administration or a related field is preferred.
- Minimum of 1-2 years of experience in an administrative or clerical role, preferably within a government or public sector environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with government software systems.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Ability to maintain strict confidentiality and attention to detail in all tasks.
- Must be a U.S. Citizen and pass a background check and drug screening.
Skills: Data Entry, Customer Service, Microsoft Office, Record Keeping, Government Administration, Office Management, Communication