Job Description
Are you looking for a stable, rewarding career with a purpose? The City of Austin is currently seeking dedicated and organized individuals to join our team as City Government Clerks. In this vital role, you will serve as the first point of contact for our citizens, ensuring smooth operations and providing exceptional customer service. We offer a comprehensive benefits package, competitive pay, and the opportunity to make a real difference in your community.
If you are detail-oriented, reliable, and eager to contribute to local government, we encourage you to apply today!
If you are detail-oriented, reliable, and eager to contribute to local government, we encourage you to apply today!
Responsibilities
- Greet and assist visitors and citizens with inquiries regarding city services and departments.
- Process and maintain accurate records of official documents, permits, and filings.
- Operate office equipment including computers, scanners, printers, and multi-line phone systems.
- Answer incoming calls and redirect them to the appropriate department or personnel promptly.
- Prepare correspondence, reports, and meeting materials as required by supervisors.
- Assist with data entry and database management for city records and databases.
- Maintain the cleanliness and organization of the front desk and reception area.
Qualifications
- High School Diploma or GED equivalent required.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
- Strong attention to detail and accuracy in data processing and record-keeping.
- Excellent verbal and written communication skills.
- Ability to maintain strict confidentiality of sensitive information.
- Previous experience in a municipal, public service, or customer service environment is preferred.