Job Description
Are you looking for a stable, rewarding career in public service? The City of Baltimore is seeking a detail-oriented and professional City Government Clerk to join our dedicated team. In this role, you will play a crucial part in maintaining the integrity of our municipal records and providing exceptional service to our residents.
We offer a competitive benefits package, including health insurance, retirement plans, and paid time off. If you are organized, reliable, and passionate about serving your community, we want to hear from you.
Responsibilities
- Record Management: Accurately receive, process, and maintain official city documents, permits, and records in accordance with established protocols.
- Public Assistance: Serve as the first point of contact for citizens, answering inquiries regarding city services, policies, and procedures with patience and professionalism.
- Data Entry: Perform high-volume data entry tasks using various computer systems and ensure the accuracy of digital and physical files.
- Correspondence: Draft, proofread, and distribute internal and external correspondence, including emails and memos.
- Office Operations: Maintain a clean and organized workspace, manage office supplies, and assist in scheduling departmental meetings.
- Compliance: Adhere to all city regulations, confidentiality agreements, and safety standards.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree or certification in administrative support is a plus.
- Experience: Previous experience in a government, municipal, or clerical setting is preferred.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new database management systems quickly.
- Skills: Strong attention to detail and excellent organizational skills.
- Communication: Excellent verbal and written communication skills with the ability to interact effectively with a diverse population.