Job Description
Are you looking for a stable and rewarding career in public service? The City of St. Petersburg is urgently hiring for City Government Clerk positions. In this pivotal role, you will serve as the first point of contact for citizens and visitors, ensuring smooth operations within city departments.
We are seeking detail-oriented professionals who excel in a fast-paced environment and are committed to serving our community. Join a team where your work directly impacts the daily lives of thousands of residents.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Retirement plan with city contribution.
- Paid time off and holiday benefits.
- Opportunity for professional growth and advancement within the government sector.
Responsibilities
- Customer Service: Greet visitors, answer multi-line phones, and direct inquiries to the appropriate departments efficiently.
- Record Keeping: Maintain accurate, up-to-date digital and physical records of city documents, permits, and applications.
- Data Entry: Process incoming forms, verify information for completeness and accuracy, and input data into departmental databases.
- Public Assistance: Assist the public with obtaining necessary permits, licenses, and forms; explain procedures clearly.
- Administrative Support: Prepare meeting agendas, distribute minutes, and support staff with daily clerical tasks.
- Compliance: Ensure all paperwork complies with city regulations and confidentiality standards.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Office Administration or Public Administration preferred.
- Experience: Proven experience in customer service, office administration, or government operations.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Communication: Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Organization: Excellent attention to detail and the ability to multitask in a high-volume environment.
- Integrity: Ability to maintain strict confidentiality and handle sensitive information with discretion.