Job Description
Join our award-winning team as a Customer Service Representative at the California DMV! We're seeking motivated individuals to assist customers with driver's licenses, vehicle registrations, and DMV inquiries. No prior experience needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of San Jose.
Responsibilities
- Process driver's license applications, vehicle registrations, and title transactions
- Provide accurate information regarding DMV regulations and procedures
- Maintain detailed customer records in secure digital systems
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to optimize service efficiency
- Adhere to all DMV compliance standards and security protocols
- Support special events and peak-season operations as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to stand for extended periods
- Valid California driver's license (or ability to obtain within 30 days)
- Pass background check and drug screening
- Flexible availability including weekends
- No prior experience required – training included!