Job Description
Join Florida's premier motor vehicle agency as a Customer Service Representative! We're offering paid training for motivated individuals to serve Jacksonville residents at our DMV offices. No prior experience required – we provide comprehensive training on systems, procedures, and regulations. Enjoy competitive pay, full benefits, and career advancement opportunities while helping Floridians with driver licenses, vehicle registrations, and titling services.
What We Offer:
- 4-week paid training program ($18/hour)
- Full-time schedule with benefits (health, dental, vision)
- Pension plan and retirement savings options
- Paid time off and holidays
- Opportunities for promotion to senior roles
Responsibilities
- Process driver license applications, renewals, and vehicle registrations
- Provide accurate information on DMV procedures and requirements
- Operate state computer systems to verify documents and process transactions
- Assist customers with payment processing and documentation
- Maintain organized records of customer interactions and transactions
- Resolve customer inquiries and complaints professionally
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, data entry)
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy in documentation
- Must pass background check and drug screening
- Valid Florida driver's license required
- No prior felony convictions