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Government & Public Administration 🏢 Full Time ⭐️ Verified

Customer Service Representative (Paid Training)

NY State DMV Services
Buffalo
Estimated Salary
USD 18,5 – USD 22
New
Live Update
4 Oktober 2026
Deadline
4 Okt 2027

Job Description

Launch your career with our comprehensive paid training program! Join our dynamic team at the NY State DMV Services in Buffalo and become a trusted advocate for New Yorkers. We're seeking motivated individuals with exceptional communication skills to deliver outstanding customer service in a fast-paced environment. No prior DMV experience required – we provide all necessary training!

What We Offer:

  • 4-week paid training program ($15/hr during training)
  • Competitive hourly wage with performance-based raises
  • Comprehensive benefits package (health/dental/vision)
  • Clear career advancement path
  • Supportive team environment

Responsibilities

  • Process driver license and vehicle registration transactions with accuracy
  • Provide clear guidance on NY DMV regulations and procedures
  • Resolve customer inquiries via phone, email, and in-person
  • Maintain detailed transaction records in DMV systems
  • Uphold strict confidentiality and compliance standards
  • Collaborate with team members to optimize service delivery
  • Continuously update knowledge on DMV policy changes

Qualifications

  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Proficiency with basic computer applications
  • Customer-focused mindset with problem-solving aptitude
  • Willingness to complete paid training program
  • Reliable transportation to Buffalo location
  • Ability to stand for extended periods (if applicable)

Required Skills

customer service communication problem-solving computer literacy attention to detail multitasking

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