Job Description
Join Pennsylvania's premier transportation agency as a DMV Customer Service Specialist! We're seeking passionate professionals to deliver exceptional service at our Philadelphia location. This direct-hire role offers competitive benefits, career advancement opportunities, and the chance to serve your community. If you thrive in fast-paced environments and excel at problem-solving, apply today!
Responsibilities
- Provide in-person assistance to customers at DMV service counters
- Process driver's license, vehicle registration, and ID card transactions
- Resolve customer inquiries regarding DMV policies and procedures
- Maintain accurate records using specialized DMV software systems
- Ensure compliance with state and federal regulations
- Collaborate with team members to optimize service efficiency
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficiency with computer systems and data entry
- Strong communication and conflict resolution skills
- Pennsylvania driver's license required
- Ability to work flexible hours including Saturdays
- Pass background check and drug screening