Job Description
Join our award-winning team at the California DMV and make a difference in your community! We're seeking passionate Customer Service Agents in Stockton to assist residents with driver's licenses, vehicle registrations, and ID services. Enjoy a $2,000 sign-on bonus when you join our dedicated team. This full-time role offers competitive pay, comprehensive benefits, and opportunities for career growth in public service.
As a DMV Customer Service Agent, you'll be the face of our agency, providing accurate information and efficient service to Californians. We value professionalism, patience, and problem-solving skills. If you thrive in dynamic environments and want to serve your community, apply today!
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations
- Provide accurate information on DMV regulations, fees, and requirements
- Assist customers with online services and kiosk transactions
- Resolve inquiries and complaints with empathy and professionalism
- Maintain accurate records of transactions and documentation
- Collaborate with team members to ensure efficient service delivery
- Adhere to all DMV policies and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency and data entry skills
- Ability to handle sensitive information with confidentiality
- Valid California driver's license required
- Spanish bilingual skills highly desirable