Job Description
Join the Texas DMV team in Austin and help shape the future of transportation services! We're offering a $2,500 sign-on bonus for qualified candidates ready to deliver exceptional customer service. As a Customer Service Agent, you'll be the face of our agency, assisting Texans with vehicle registrations, license renewals, and DMV inquiries in a fast-paced, rewarding environment.
We provide comprehensive training, competitive benefits, and a supportive team culture. If you're passionate about public service and seeking a stable career with growth opportunities, apply today!
Responsibilities
- Process vehicle registrations, title transfers, and license applications accurately
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries via phone, in-person, and digital channels
- Maintain detailed transaction records in state databases
- Collaborate with team members to improve service efficiency
- Ensure compliance with Texas transportation laws and agency policies
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or administrative experience
- Strong communication and conflict resolution skills
- Proficiency with computer systems and data entry
- Ability to multitask in a high-volume setting
- Valid Texas driver's license required
- Spanish bilingual certification a plus