Job Description
Join the California Department of Motor Vehicles as a Customer Service Representative and become a vital part of serving California's diverse communities. We're seeking passionate individuals to deliver exceptional service at our San Jose location. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a dynamic government environment. If you thrive in fast-paced settings and excel at problem-solving, apply today to make a direct impact on residents' lives!
Responsibilities
- Provide accurate information on DMV services, fees, and requirements
- Process driver's licenses, vehicle registrations, and title transactions
- Resolve customer inquiries with empathy and professionalism
- Maintain precise documentation of all interactions and transactions
- Collaborate with team members to ensure seamless service delivery
- Adhere to all DMV policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with computer systems and data entry
- Strong verbal and written communication skills
- Ability to multitask in high-volume environments
- Valid California Driver's License required
- Spanish bilingual proficiency preferred