Job Description
Join our award-winning team as a DMV Customer Service Representative in Fort Wayne! We provide all necessary equipment including ergonomic workstations, dual monitors, and specialized software. Enjoy a modern office environment with on-site training and competitive benefits. Help Indiana residents navigate vehicle registrations, license renewals, and ID services with confidence. No experience required – we'll equip you for success!
Responsibilities
- Process vehicle registrations, title transfers, and license renewals
- Assist customers with ID applications and documentation
- Operate DMV-specific software and hardware systems
- Resolve customer inquiries via phone, email, and in-person
- Maintain accurate records and documentation
- Adhere to state compliance and security protocols
- Support team goals with monthly performance metrics
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer proficiency (typing 30+ WPM)
- Strong communication and customer service skills
- Ability to multitask in fast-paced environments
- Attention to detail and accuracy with documents
- Reliable transportation to Fort Wayne office
- Pass background check and drug screening