Job Description
Join the California DMV as a Customer Service Representative and receive a $2,500 sign-on bonus! We're seeking motivated individuals to deliver exceptional service to Los Angeles residents. This full-time role offers competitive pay, comprehensive benefits, and career growth opportunities in a dynamic government environment. Help streamline vehicle registration, driver licensing, and provide accurate DMV information to our diverse community.
Responsibilities
- Assist customers with DMV transactions including license renewals, vehicle registration, and address changes
- Provide accurate information on DMV policies, procedures, and documentation requirements
- Process payments and maintain secure records of all transactions
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to improve service efficiency
- Utilize DMV software systems for real-time processing
- Adhere to all federal and state compliance regulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in high-volume environments
- Proficiency with computer systems and data entry
- Excellent communication and conflict resolution skills
- Ability to work in a fast-paced, regulated setting
- Valid California driver's license required
- Bilingual English/Spanish highly desirable
- Ability to pass background check and fingerprinting