Job Description
Join Pennsylvania's premier transportation agency as a DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to Philadelphia residents at our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and career growth opportunities while serving your community.
What We Offer:
- Health, dental, and vision insurance
- Generous paid time off
- Pension plan
- Professional development programs
Responsibilities
- Process driver's license, vehicle registration, and title transactions efficiently
- Provide accurate information on DMV policies and procedures
- Resolve customer inquiries with patience and professionalism
- Maintain accurate digital and paper records
- Collaborate with team members to streamline service delivery
- Adhere to all federal and state regulations
Qualifications
- High school diploma or equivalent required
- 2+ years customer service experience
- Proficiency in computer systems and MS Office
- Excellent communication and problem-solving skills
- Ability to handle sensitive information with confidentiality
- Valid Pennsylvania driver's license required
- Bilingual (English/Spanish) candidates strongly preferred