Job Description
Join Kentucky's premier public service team as a DMV Customer Service Representative! We're offering a $1,500 sign-on bonus for qualified candidates who start before June 30th. Help citizens navigate vehicle registration, driver licensing, and state compliance with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive government environment.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title applications
- Provide accurate information on KY DMV regulations and procedures
- Assist customers with documentation requirements and fee calculations
- Operate DMV software systems for transaction processing
- Resolve customer inquiries and complaints with empathy and solutions
- Maintain strict confidentiality of personal and financial data
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency in Microsoft Office Suite
- Excellent communication and conflict resolution skills
- Ability to handle confidential information with discretion
- Must pass background check and drug screening
- Kentucky residency required