Job Description
Join Florida's premier DMV team in Miami and become a vital community resource! We're seeking passionate Customer Service Representatives to deliver exceptional service to residents across Miami-Dade County. Enjoy comprehensive benefits, paid training, and career growth opportunities while serving your community. This direct-hire position offers stability, competitive compensation, and the chance to make a tangible difference in people's daily lives.
Responsibilities
- Process driver's licenses, vehicle registrations, and ID applications with precision
- Resolve customer inquiries regarding DMV regulations, fees, and procedures
- Maintain accurate records using DMV's proprietary software systems
- Assist customers with online portal navigation and digital services
- Collaborate with enforcement agencies for compliance matters
- Train on new technologies and regulatory updates quarterly
Qualifications
- High school diploma or equivalent; college degree preferred
- 2+ years customer service experience in high-volume environments
- Bilingual proficiency in English/Spanish required
- Proficiency in Microsoft Office and data entry systems
- Ability to handle sensitive information with confidentiality
- Valid Florida driver's license with clean record