Job Description
Join our award-winning team at the Wisconsin DMV and become the face of public service! We're seeking passionate individuals to deliver exceptional customer service to Milwaukee residents. Equipment provided – no need to worry about tools or technology. Enjoy comprehensive benefits, competitive pay, and a supportive environment where your growth is prioritized. Make a real impact in your community while advancing your career in government service.
Responsibilities
- Process driver's licenses, vehicle registrations, and state ID applications with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Utilize provided equipment (computers, scanners, printers) to manage transactions
- Maintain organized records of customer interactions and documentation
- Resolve customer inquiries through phone, email, and in-person channels
- Collaborate with team members to ensure seamless service delivery
- Adhere to state security protocols for handling sensitive personal information
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience preferred
- Strong communication skills with ability to explain complex procedures simply
- Proficiency in using provided office equipment and basic software
- Ability to multitask in a fast-paced environment
- Detail-oriented with high accuracy in data entry
- Valid Wisconsin driver's license or ability to obtain within 30 days
- Pass background check and security clearance