Job Description
Join the Texas DMV team as a Customer Service Representative and start your career in public service tomorrow! We're seeking motivated individuals to assist residents with vehicle registration, driver licensing, and ID services at our San Antonio office. Enjoy competitive pay, comprehensive training, and the opportunity to serve your community while gaining valuable government experience. No prior DMV experience required – we provide full onboarding support!
Responsibilities
- Process vehicle registration renewals, title applications, and driver license transactions
- Provide accurate information regarding DMV regulations, fees, and documentation requirements
- Utilize state systems to verify customer identity and eligibility for services
- Handle payment processing and maintain secure transaction records
- Resolve customer inquiries with professionalism and patience
- Assist with bilingual (English/Spanish) services when needed
- Maintain organized filing system for all customer documents
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or administrative experience
- Proficiency with basic computer systems and data entry
- Strong communication and problem-solving skills
- Ability to work efficiently in a fast-paced environment
- Attention to detail with numerical data and documentation
- Must pass background check and drug screening
- Bilingual (English/Spanish) preferred but not required