Job Description
Join our dynamic team as a DMV Customer Service Representative in Kansas City! We're seeking passionate individuals to deliver exceptional service to residents and visitors. This immediate hire opportunity offers competitive pay, comprehensive benefits, and career growth within Missouri's leading transportation agency.
As the frontline of our operations, you'll handle license renewals, vehicle registrations, and answer inquiries with professionalism and efficiency. Perfect for customer service professionals who thrive in fast-paced environments!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV regulations and procedures
- Resolve customer inquiries via phone, email, and in-person
- Maintain detailed records in DMV database systems
- Assist with special projects during peak seasons
- Collaborate with team members to optimize service workflows
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Strong verbal communication skills
- Ability to multitask in high-volume settings
- Basic knowledge of Missouri traffic laws preferred
- Valid Missouri driver's license required