Job Description
Join our award-winning team as a DMV Customer Service Representative in sunny Tucson! We're seeking empathetic professionals to deliver exceptional service to Arizona drivers. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Help thousands navigate vehicle registrations, licenses, and state regulations while advancing your career in public service.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV procedures and state regulations
- Utilize DMIS system to maintain accurate customer records
- Resolve customer inquiries with patience and professionalism
- Assist with written and driving tests as needed
- Process payments and maintain transaction records
- Collaborate with enforcement agencies for compliance matters
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with computer systems and data entry
- Valid Arizona driver's license required
- Ability to work flexible hours including weekends
- Knowledge of Arizona traffic laws preferred
- Bilingual English/Spanish skills highly valued
- Pass background check and drug screening